TJBT's Privacy Policy – Your data is safe with us

TJBT (tjbt.click) takes your privacy seriously. This Privacy Policy explains what information is collected when you use the TJBT platform, how that information is used, and the steps we take to keep it safe.

By creating an account or using TJBT's platform, you agree to this Privacy Policy. We recommend reading it in full before registering.

This Privacy Policy may be updated at any time. When changes are made, the update date on this page will be revised, and you will be notified at your registered email address for any significant changes.

TJBT collects only the information that is necessary — nothing more. Here's a breakdown of what we collect:

It is your responsibility to ensure all information provided at registration is accurate and up to date. Incorrect details may cause issues with account verification or payments.

TJBT uses your information for specific purposes only. Each purpose is clearly outlined below:

• Account Management: For registration, login, and identity verification.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your issues quickly and accurately.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Personalized Experience: To show you games and offers tailored to your preferences.
• Legal Obligations: To comply with applicable laws and regulations.
• Contact: To send important updates, bonus offers, and newsletters (with your consent).

Cookies are used on the TJBT website and app. These are small text files stored in your browser that help enhance your platform experience.

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: Collects anonymous data to help us understand how well the site is performing.
• Functionality Cookies: Remembers your language preferences and settings.
• Analytics Cookies: To analyze user behavior and improve our services.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

TJBT strictly controls when and with whom your information is shared. Your data is not disclosed to any third party except in the specific circumstances outlined below:

• Payment Processors: Solely for processing transactions with payment systems such as Mobile Pay, Nagad, and Rocket.
• Game Providers: Minimal data shared with providers such as Pragmatic Play and Evolution Gaming solely to manage gaming sessions.
• Legal Authorities: When required by a court order or legal obligation.
• Fraud Prevention: Anonymised data used in industry-wide fraud prevention systems.

All third parties that TJBT works with are required to comply with TJBT's privacy standards. Any partner found using data beyond the scope of the agreement will have their partnership terminated.

TJBT retains your data only for as long as necessary. Information that is no longer needed is deleted on a regular basis.

• Account Information: For as long as your account is active, and up to 5 years after closure (as required by law).
• Transaction History: Up to 7 years, as required by financial regulations.
• Gaming History: Retained while your account is active, and for 2 years after closure.
• Support Conversations: 3 years for dispute resolution purposes.
• Cookies Data: Deleted at the end of a session or within a maximum of 1 year.

Upon requesting account deletion, all data beyond legal obligations will be permanently deleted within 30 days.

TJBT uses industry-leading security measures to protect your data. This isn't just a promise — it's our everyday practice.

• SSL/TLS Encryption: All data transfers on the website and app are encrypted.
• Password Hashing: Your password is never stored in plain text.
• Two-Factor Authentication (2FA): Available as an additional layer of account security.
• Real-Time Monitoring: Automated system for detecting suspicious activity.
• Regular Security Audits: Regular testing conducted by third-party security experts.
• Data Backup: Secure, encrypted backup systems.

You have specific rights regarding your data at TJBT. It is entirely within your authority to know these rights and exercise them whenever needed.

To exercise these rights, email us at support@tjbt.click. TJBT will respond within 30 days.

TJBT strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• If evidence of underage use is found, the account will be immediately closed and all collected data will be deleted.
• Parents or guardians who suspect their child may be using the platform can report it to support@tjbt.click.

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch with TJBT. We take all feedback seriously and will do our best to resolve it as quickly as possible.

• Email: support@tjbt.click
• Live Chat: Available 24/7, with Bangla-speaking support
• Response Time: Typically within 24–48 hours

For privacy-related requests, please contact us from the email address or mobile number registered to your account. This is to verify your identity and keep your information secure.